More Details

Personal Profile

We collect some personal details from you to increase your chances of receiving help during an emergency. The more information we have, the better!

Personal Details

We request your full name, gender, date of birth, phone number, and a recent photo to assist 9-1-1 and your Emergency Contacts in identifying and locating you.

Emergency Contacts

You may add up to 3 Emergency Contacts. We store the names and phone numbers of your Emergency Contacts. In the event of an emergency, 9-1-1 will have access the the names and phone numbers of these contacts.

Home Address

We request your home address to assist 9-1-1 and your Emergency Contacts in locating you.

eMERGE 911 Profile Menu

Emergency Tracking

During an emergency, your emergency contacts and 9-1-1 will receive a text message with a link to your Emergency Tracking Webpage. From that link, they will be able to track your location on a map! This is where 9-1-1 and your Emergency Contacts will have access to your personal details including:


Your profile includes your personal details such as your name, home address, date of birth, and phone number.

Emergency Contacts

The names and phone numbers of your Emergency Contacts will be listed here.


The phone number to the closest PSAP (Public Safety Answering Point) will also be available. This is important for Emergency Contacts who are located far away from you.

Live emergency tracking webpage example

Stream Live Video

While your Emergency Tracking is active, you will have the option to stream a live video. This video will NOT be available to your Emergency Contacts. Once a 9-1-1 operator is viewing your Emergency Tracking Webpage, the live video will be available to connect.


The live videos are streamed in realtime.

Secure Streaming

Industry standard encryption and authentication practices are used to keep your live videos secure.

High Quality

Video resolution is configured to provide you with the clearest picture.

Seamless Technology

9-1-1 will be able to track your location and watch the live video at the same time.

Press Start Live Video to share a live video with 9-1-1 or press End Alert to end the emergency tracking.